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#COMPANIONLINK SYNC PROBLEMS ON IPHONE PC#

Manually Pairing CompanionLink with DejaOffice

Allow enough time for the Laptop to re-connect via Wi-Fi such that you can browse or see the internet.

Sometimes with Laptops you may want to insure a Wi-Fi connection by pulling a Network cable

On the PC, in CompanionLink Setup, click Settings under Wifi and insure the IP address matchs your device.

On the PC, run CompanionLink Setup, be sure Apple via Wi-Fi is selected.

Check DejaOffice, Settings, Sync Settings, and make sure Wi-Fi Sync is selected.

Soft reset your Apple device by powering the device off and for about 10 seconds and powering it back on.

#COMPANIONLINK SYNC PROBLEMS ON IPHONE PC#

Make sure the and IP matches on Apple and on PC But Sync does not work, please check the following: NOTE: Even if the Ping works, on a weak connection the Wi-Fi sync may still NOT work. NOTE: If you see "Request timed out" then the PC is unable to ping your IP address. Sometimes you will get a reply from a different IP address, this is indicative of connection issues. NOTE: If you see "Reply from " then the PC is able to ping your IP address. In Windows Click Start > (All)Programs > Accessories > Command Prompt.Verify your PC can ping your devices IP address Watch Video Please watch the video above for "Pairing CompanionLink with DejaOffice". If you are unable to pair your PC and your Device. In CompanionLink Select Settings under Local Wi-Fi Sync.Pairing CompanionLink with DejaOffice Watch Video Verify that DejaOffice detects your IP Address along the bottom.

Verify that Wifi is turned on and that you are connected to your network.Tap Settings, Sync Settings and ensure Sync Method is set to Local Wi-Fi.įor Wi-Fi Sync both the PC and the Mobile must be connected to the same Wi-Fi network.Select Settings on the left and ensure iPhone or iPad and Local Wi-Fi Sync is set on the right.Both CompanionLink on the PC and DejaOffice on the Mobile need to be set to the Wi-Fi sync method.